Private Policy

Luna media (“company”) has complied with personal information protection regulations related to laws that information and communication service provider must comply, such as the law regarding the promotion of information and communication network use and protection of information, privacy protection act, protection of communication act, and telecommunication business act, and tried our best in order to user’s protection of rights and interests by choosing private policy.

The private policy has been applied to all service usage in relation to MediaTok.com which company has provided, and had the following contents

Information to be collected and method of collection

  1. a) Personal information items to be collected
  2. Email address, ID, and Password are collected in account creation procedure, and profile image is collected optionally.
    Also, in the procedure of inputting profile information, profile image, name, telephone number, age, birthday, representative website, SNS, and history are optionally collected.
    Except for that, IP address, cookie, visited date, service usage record, defect usage record, and information equipment are collected during service usage procedure.
    Email address and telephone number can be collected in the procedures of customer inquiry or procession.

  3. b) Method of personal information collection
  4. Make an inquiry to customer center through collection website, fax, and telephone through signing in, modification of account information, entering for an event, and collection of generation information.

Purpose use and collection of personal information

  1. Contract fulfillment related to service usage and fare allocation for service usage
  2. Provision contents for website and mobile service users, and specific customized service Send delivery of goods and bills, personal confirmation, purchase, and settlement of charges, fare collection

  3. Members management
  4. Provision membership service, personal identification, measure usage limitation for members who violate agreement of utilization, restriction on action that causes service’s smooth operation and service illegal usage action, confirmation of intention to join, restriction entry and its numbers, record storage for grievance mediation, transmission of notification and handling civil affairs, such as complaint handling, and confirmation of member leave

  5. New service development and application of marketing and advertisement
  6. Provision new service and customized service, provision service based on statistical characteristics and advertisement posts, confirmation of valid service, provision of event information and participation opportunity, provision advertising information, grasping access frequency, statistics related to members service usage

Sharing and providing personal information

Company has utilized users’ personal information within range which is noticed by “2. Purpose of use and collection of personal information”, and in principle never opened to the public personal information or used by exceeding its range without user’s prior permission. But, the below cases can make exception. In case of being in accordance with law’s regulations and request from investigation agency in order for them to investigate in methods that are decided by laws,

Usage and storage period of personal information

User’s personal information in principle are destroyed without delay when achieving personal information collection and usage purposes. But, the certain personal information are stored during specified period related to the following information.

  1. Information sharing reason by inner company policy
    • Reason for illegal usage record storage: Prevention of illegal usage (Storage Period: 1 year)
  2. Information sharing reason by related laws
    • If it is necessary to store under related law’s regulations, such as customer protection related laws in commercial law and e-commerce, company stores personal information during the period that related law has decided. In this case, the company shall use the personal information only for its storage and the storage period is as in the following.
    • Record storage reason for contract and consumer right of defense: Consumer Protection related laws in e-commerce (storage period: 5 years)
    • Record storage reason for provisions such as payment and goods: Consumer Protection related laws in e-commerce (storage period: 5 years)
    • Record storage reason for consumer complaints and dispute resolution: Consumer Protection related laws in e-commerce (storage period: 3 years)
  3. Website visitation record storage reason: Protection of communication Secrets Act (Storage period: 3 months)

Personal information destruction procedure and method

User’s personal information in principle shall be destroyed when accomplishing personal information collection and usage purpose. Company’s personal information destruction procedure and method are as in the following.

  1. Destruction procedure
    • Information that user has inputted for signing up will be destroyed after several storage period (Refer to storage and usage period) according to information protection reason after moving to separated DB when achieving purposes.
    • The personal information are not utilized in case of other purposes, except for law.
  2. Destruction method
    • Personal information printed on paper are destructed through grinder and incineration.
    • Personal information stored in file electrically are destructed through technological method that never recycles record.

User’s right and its exercising method

  1. User can always inquire and edit his/her own personal information that is registered. In case of disagreement towards company’s personal information processing, the user reject the agreement or request for member leave. But, in this case, using some or total service will be difficult.
  2. In order to inquire and edit user’s personal information, click on “My account management “(or “account information edit”, in order to leave, it is possible to open, amend, and leave after going through personal confirmation processing by clicking on “member leave”.
  3. If contacted personal information management person in charge through written, telephone, or email, it will be measured without delay.
  4. In case of requesting amendment about personal information error, the personal information will not be provided or used until amendment’s completion. Also, in case of wrong personal information to third party, amendment will be made by noticing to the third party about amendment processing result without delay.
  5. Company, by the request of user, shall destroy closed or deleted personal information specified under “5. Storage and usage period of personal information”, and process unavailability of the personal information for other purposes.

Installment of automatic collection for personal information/Matters related operation and rejection

  1. Cookie is…..?
    • In order to provide individualized and customized service, company shall use cookie that stores user’s information and frequently brings.
    • Cookies has operated website, which is a small text file that server sends to user’s browser, been stored in user’s computer hard disc. After that, in case of user visiting website, website server has been utilized to provide and maintain customized service by reading cookie’s contents that are stored.
    • Cookie does not collect information which secerns individuals automatically/actively, and user can always reject or delete this cookie’s storage.
    • Usage purpose of company’s cookie
    • It has been used to provide idealized and customized information including advertisement to users by looking for Visitation and usage pattern about MediaTok.com service that users visit, search words, and size of users.
  2. Cookie’s installment/operation and rejection
    • User has option about cookie installment. So, user can accept, confirm, and reject all cookie and its storage by setting option on website browser.
    • But, in case of cookie’s storage rejection, some MediaTok.com services which require log in will have difficulty to use.
    • Method (In case of Internet Explorer) designating cookie installment permission are as in the following.
      • Choose (Internet Option) in (Tool) menu
      • Click on (Personal information tab)
      • Set (Private statement standards)

Technological/Managerial protective measures for personal information

  1. Company, in handling user’s personal information, has thought and found the following technological/managerial measures in order for the personal information to prevent from loss, theft, exposure, modification, and damage.
  2. Code password
    Passwords in MediaTok.com member username have been all stored and managed in password code. So, the only user is available to know the password, and personal information confirmation and modification are only available by the user who knows the password.
  3. Measure preparing hacking
    Company has tried its best in order to prevent member’s personal information exposure and damage caused by hacking and computer virus. For personal information’s damage, documents have been frequently updated, users’ personal information and documents are kept in watch to prevent their damage and exposure by using the newest vaccine program, and personal information is safety transmitted in network through password code. The company has strived its best to prepare all technological equipment in order to make sure of automatic security.
  4. Minimization of authorized staff and education
    Company has minimized personal information related handling staff to the persons in charge, and special passwords are bestowed to the person, which are annually updated. Through frequent education about the persons in charge, the company has emphasized MediaTok.com private policy regulations.
  5. Operation of Exclusive organ for information privacy
    And, through personal information protection in company, the company has tried its best to correct by immediate modification when problems are occurred by checking the persons in charge’s fulfillment on Grapolio private policy’s regulations.
    But, the company is not liable to any occurred problems, such as username and password which have been caused by user’s inattention and internet problem.
  6. Minimization of authorized staff and education
    Company has minimized personal information related handling staff to the persons in charge, and special passwords are bestowed to the person, which are annually updated. Through frequent education about the persons in charge, the company has emphasized MediaTok.com private policy regulations.
  7. Operation of Exclusive organ for information privacy
    And, through personal information protection in company, the company has tried its best to correct by immediate modification when problems are occurred by checking the persons in charge’s fulfillment on Grapolio private policy’s regulations.
    But, the company is not liable to any occurred problems, such as username and password which have been caused by user’s inattention and internet problem.

Personal information manager and contact of the persons in charge

You can report about all complaints related to personal information protection while you are using our company’s service to personal information manager or the persons in charge. Company will give sufficient answer rapidly about user’s reports Name of Personal Information Manager: CHUN, KYUNGSOO

  1. Tel: 82-70-5124-4568
  2. Email: info@mediatok.com

Notification Duty

In case of current private policy content addition, deletion, and amendment, company will notify prior to 7 days on homepage. But, In case of important modification of user’s right on personal information collection and application and provision to the third party, the company will notify prior to 30 days.